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How to start a charge

How to activate the charger when you're at the station and ready to plug-in

There are currently 2 ways to start a charge at a Matcha charger:

  1. Scanning the QR code on the charge station; or...
  2. Using your RFID card (at select stations and membership plans)

1. Scan the QR code on the charger 📱

When you arrive at a charge station, use your smartphone camera to scan the QR code on that station. This will open a web page for that charger (you may have to login first).

  1. Double Check the Charge Station ID (you don’t want to charge someone else’s car)
  2. Ensure your vehicle is properly parked and secured
  3. Click the “Start Charging” button
  4. Wait for the indicator light on the charger to flash blue 🔵 and beep
  5. Plug-in and the charge will start automatically

2. Scan the QR code on the charger 📱

At some locations and with some membership plans, you may have received a Matcha RFID card. Simply tap your card at the station where indicated, wait for the indicator light on the charger to flash blue and beep, plug-in, and your charge will start automatically.

❗ Always make sure your vehicle is properly parked and secured before starting a charge session

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