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How to upgrade or downgrade your membership

If you didn't select a membership when you first signed-up, it's easy to upgrade your account to a Matcha membership plan. See below for the benefits and instructions about how to upgrade or downgrade your plan.

Benefits of a Matcha membership

  • Best for frequent users
  • Waived session initiation fees (saves you $1.99 per session)
  • Monthly billing instead of after each session
  • Price: Varies by location (required at some private locations)

Note: With a Matcha membership, both your membership fee and your charging sessions will be billed monthly, instead of after each charge

Here are the steps to upgrade to a membership plan

  1. Login to your account
  2. Select the menu icon in the top right corner and then select "Account"
  3. Select "Membership" at the top
  4. Select "Matcha Basic Member" plan or "Pay-as-You-Go" to upgrade or downgrade your membership

Note: Some private locations require a monthly membership and the pay-as-you-go plan is not available